Sound Alerts Careers

The ideal candidate will have strong communication skills and a technical understanding of livestreaming software.

Responsibilities

• You will help Sound Alerts users with technical difficulties and troubleshooting
• You will aid livestreamers with the setup of Sound Alerts
• You will process support tickets through email and our community Discord server
• You will summarize community feedback for our development team and identify common errors among users
• You will create new support articles for our website that cover the most common questions in our community

Qualifications

• At least 1 year of experience with technical support tasks or related fields
• A general understanding of livestreaming software and the setup of livestreaming extensions
• Strong written and verbal communication skills in the English language
• You are an avid Twitch enthusiast who enjoys live content
• A general understanding of the platform Discord and chat moderation

What we offer

• Flexible working hours
• A competitive salary
• A small team full of passionate and highly skilled individuals
• The chance to work in the thriving industry of livestreaming software

This is an international job posting for a remote position—we are open to candidates around the globe if they meet the listed criteria. For German residents, part-time employment (Teilzeitanstellung oder geringfügige Beschäftigung) is possible. Otherwise, this position is a freelance contract.

If at least 75% of the listed criteria apply to you, feel free to send your CV along with your portfolio as a PDF file to hello@soundalerts.com and include the job title in the subject line.