Sound Alerts Careers
All open positions
All open positions
Technical Support Writer | Help Center Part-time | Remote
The ideal candidate will have strong writing/communication skills and demonstrate their passion for streaming and streaming tech.
Responsibilities
- You will join our support team to improve the content of the Sound Alerts Help Center and answer user questions via Discord or mail
- You will maintain and update all existing guides to match the current feature status
- You will create in-depth articles for new Sound Alerts features
- You will coordinate the implementation of common user issues and challenges in our Help Center
Qualifications
- At least one year of experience as a writer or editor for online news, guides, or other support resources
- You are familiar with the streaming ecosystem on Twitch
- You know the ins and outs of streaming tech, including software like OBS, chatbots, and other streaming tools
- Strong written and verbal communication skills in the English language
- Experience with Sound Alerts and our Dashboard is a bonus
- Experience as a Twitch/Discord moderator or as a Twitch streamer is a bonus
What we offer
- Flexible working hours
- A competitive salary
- A small team full of passionate and highly skilled individuals
- The chance to work in the thriving industry of livestreaming software
This is an international job posting for a remote position — we are open to candidates around the globe if they meet the listed criteria. For German residents, employment is possible. Otherwise, this position is a freelance contract.
If at least 75% of the listed criteria apply to you, feel free to send your CV along with your portfolio as a PDF file to hello@soundalerts.com and include the job title in the subject line.